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Terms of Use & Privacy Policy

Be Relaxed Destinations, LLC TERMS AND CONDITIONS

Please read these terms and conditions carefully before using the website or services.

YOUR PRIVACY RIGHTS

Be Relaxed Destinations, LLC (“Be Relaxed Destinations”) values your privacy. This Privacy Policy states the principles and practices that apply to our collection and use of information that you, our clients and prospective clients (hereinafter referred to as “you” and “your”) provide to us, whether in person, by telephone, mail or email, or through our website www.berelaxeddestinations.com (the “Website”). Be Relaxed Destinations may revise this Privacy Policy, and any such revisions will be posted here. By visiting the Website, you accept the policies described in this Privacy Policy, and your continued use of the Website after such changes have been posted constitutes your acceptance of such changes.

General Collection and Use

Some information is explicitly provided to us by you, while other information, such as your IP address, is gathered automatically as you use our service. You may voluntarily provide certain personal identifying information to us in connection with your purchase of travel-related products, subscriptions, and services (all of which will be referred to as “Personal Information”). If you choose to provide us with Personal Information by opting in, you consent to our collection of that information and to the transfer and storage of that information on our servers located in the United States. Personal Information includes all information you voluntarily provide to us, whether in person, by telephone, mail or email, or on this Website, such as: (i) your contact information (e.g. name, telephone number, passport number, driver’s license or state identification number, and postal and email addresses); (ii) financial information (e.g. credit card number, security code, cardholder name, billing address, and expiration date); and (iii) information related to your travel profile (e.g. travel preferences, including seat selection, frequent flyer/hotel/car rental program information, booking history and interests, and special health accommodations).

We may use your Personal Information to provide you with travel-related information, including providing you with responses to vacation requests, travel notifications, travel confirmations and updates, as well as managing your account, processing bills, and/or personalizing mailings (electronic or otherwise) or other communications that you consent to receive, and to prevent potentially prohibited or illegal activity, resolve disputes and collect fees.

Disclosure of Your Personal Information

We may share your information with third parties to facilitate your travel plans or requests for information.

a. Be Relaxed Destinations may share your Personal Information (only to the extent reasonably necessary or as required by the circumstances) and Aggregated Data, when applicable, with the following parties:

(i) Third-party vendors and preferred suppliers, in order for such parties to (1) assist Be Relaxed Destinations in providing the requested travel services to you, (2) provide aggregate reporting to Be Relaxed Destinations and certain third parties (using only Aggregated Data and not individual Personal Information when provided to third parties), and (3) provide 24/7/365 emergency customer support for certain eligible clients.

(ii) Those highly regarded vendors and preferred suppliers with which Be Relaxed Destinations has alliances so that you may receive information about exclusive offers or other luxury products and services in which you may be interested (but if you do not wish to receive marketing communications from those parties, please contact us at support@berelaxeddestinations.com and/or by unsubscribing;

(iii) Non-affiliated third-party vendors and service providers which provide certain services or functions requested by you and/or which fulfill your requested transactions, including, but not limited to, hotels, airlines, cruise lines, tour operators and car rental companies, as well as service providers who assist with our business operations (such as fraud investigations, bill collection and affiliate and award programs).

(iv) Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).

(v) The appropriate parties if it is requested by a government agency or law enforcement personnel or if we are otherwise required by law to disclose it in response to subpoenas, court orders, or other legal process, to establish or exercise our legal rights, to defend against legal claims, or as otherwise required by law (in which case, we reserve the right to raise or waive any legal objection available to us).

(vi) The appropriate parties in order to investigate, prevent, or take action regarding illegal or suspected illegal activities, to protect and defend the rights, property, or safety of Be Relaxed Destinations, our clients or others, and in accordance with our terms and conditions and other agreements.

(vii) Other appropriate entities, such as our successors or assigns, should we undergo a corporate transaction such as a divestiture, merger, consolidation, or asset sale.

(viii) The appropriate parties when we believe in good faith that disclosure is required to protect the security, property, assets and/or rights of Be Relaxed Destinations from unauthorized use or misuse of the Website or anything found at the Website.

b. Once your Personal Information has been shared with a non-affiliated third party in accordance with this Privacy Policy, we cannot control how that third party collects, uses or shares your Personal Information and as such, we will thereafter have no responsibility for its use. Protection of your Personal Information in the possession of any such third party shall be governed by the privacy policy of that third party.

Booking Tools

Be Relaxed Destinations may provide third-party links, or otherwise cooperate with third parties, to provide you with access to online booking tools. These online booking tools are owned and operated by third-party providers and are not under the control of Be Relaxed Destinations. Be Relaxed Destinations may provide access to these online booking tools as a service to you, and is not responsible for their operation, content, information practices or any link contained in a linked site. These tools often gather personally identifiable information and financial information from you to complete your booking requests, and our service may include some of your Personal Information in the link to the booking tool to help streamline the booking process.

Third-Party Privacy Policies

Vendors, online booking tool providers, and other third parties with whom we share your Personal Information may have their own privacy policies contained in their linked websites, and we strongly encourage you to read those privacy statements. Be Relaxed Destinations’ Privacy Policy does not apply to these vendors, online booking tool providers, and other third parties, and their policies may differ from our Policy. Be Relaxed Destinations shall have no obligation or liability of any kind to you with respect to the privacy policies or practices of its vendors, partners, online booking providers, or linked websites.

Cookies

In addition to the information gathered as described above, we use a technology called “cookies,” which may be used to provide you with tailored information from a website. A cookie is an element of data that a website can send to your browser, which may then store it on your system. For example, some pages on the Website use cookies so that we may better serve you to personalize your experience on our Website. We also may use cookies to offer you products, programs, or services. Cookies alone do not tell us your email address or other Personal Information unless you choose to provide this information to us by, for example, registering on our Website. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. However, please note that disabling cookies may prevent you from taking advantage of certain travel tools and program features on the Website. The information contained in or collected by cookies is not considered Personal Information for the purposes of this Policy.

Log Files

Like most websites, we use log files to track system activity. These files include IP addresses, browser type, Internet service provider (ISP), and other technical information relating to your use of our Website. We use this information to analyze usage patterns, observe trends, administer the site, track user movements in the aggregate, and gather broad demographic information for aggregate use.

Security of Information

Be Relaxed Destinations maintains a comprehensive information security program that is designed to ensure the security and confidentiality of your Personal Information.

Aggregated Information

In addition to any Personal Information you may voluntarily provide to us, this Website also collects general information regarding visitors and users of this Website as it relates to their use of the Website (referred to herein as “Aggregated Data”). This information is collected automatically each time a user navigates our Website. The term Aggregated Data includes, but is not limited to, information such as traffic patterns, number, frequency and duration of visits to certain pages, visits from other websites or to third-party websites linked to this Website, use of particular services and interest in services, information or features of the Website or other parties made available through or found at the Website. This information is anonymous and is useful for improving the content and navigational tools of our Website. Aggregated Data may also include information or data obtained from you or other sources, which has been combined with or compiled from other information or data in such a manner to no longer be personally identifiable or linked to an individual. Aggregated Data is not considered Personal Information for the purposes of this Policy.

Children

Be Relaxed Destinations does not sell travel or other services for purchase by children. Please be aware that Be Relaxed Destinations has not designed this Website for, and does not intend for it to be used by, anyone under age 18. Accordingly, this Website should not be used by anyone under age 18. Be Relaxed Destinations specifically requests that persons under the age of 18 not use this Website or submit information to the Website. Be Relaxed Destinations does not knowingly collect information from children under 18. If you are under 18, please do not submit any personally identifiable information to Be Relaxed Destinations. If a minor has provided the Company with Personal Information, a parent or guardian of that minor may contact us via email at support@berelaxeddestinations.com; via regular mail at 2312 Mt. Vernon Ave, #14, Alexandria, VA 22301; or by telephone at (571) 207-5804. If the Company discovers that a minor has provided the Company with Personal Information, that minor’s information will be removed from the Company’s database as soon as is practicable.

Contact Information

If you have any questions about this Privacy Policy, or if you want to contact us about modifying or deleting your personal profile, or for any other reason related to this Privacy Policy, please send an email to support@berelaxeddestinations.com

Your Consent to This Privacy Policy

By providing Personal Information to us, you are giving your consent and permission for any use of the Personal Information that is consistent with the uses stated in this Policy or elsewhere at the Website at the point you submit such Personal Information, and such consent will be presumed by Be Relaxed Destinations, unless you expressly state otherwise at the time you submit the Personal Information. If you do not agree to the uses stated in this Policy or disclosed elsewhere at the Website, please do not use the Website or provide us with any Personal Information.

Viewing or Changing Personal Information

You should obtain the consent of any third party prior to your providing any Personal Information of that third party through this Website, as any access to view or change his/her information may be available only through your account. You may access, view, and update your Personal Information, vacation preferences, or communication preferences by visiting https://berelaxeddestinations.com

California Residents

If you are a resident of California or Florida, unfortunately state laws prevent us from working with you. However, we can refer you to highly qualified agencies that are licensed in your states. Contact us for more information.

California residents have the right to request in writing from Be Relaxed Destinations:

(i) a list of the categories of Personal Information, such as name, address, email address, and the type of services provided to the customer, that Be Relaxed Destinations has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes, and

(ii) the names and addresses of all such third parties.

To request the above information, please call us at (571) 207-5804, fax (571) 354-7987, email berelaxeddestinations.com; or send regular mail to 2312 Mt. Vernon Ave, #14, Alexandria, VA 22301. (Please include in your correspondence a reference to “California Disclosure Information.”)

We will respond to such written requests, free of charge, within 30 days following receipt at the email, fax number or mailing address stated above. If we receive your request at a different email, fax number or mailing address, we will respond within a reasonable period of time, not to exceed 150 days from the date received. Please note that we are only required to respond to each customer once per calendar year.

Questions or Comments?

If you have any questions or concerns about this Policy or the way we use your Personal Information, please feel contact us by email at support@berelaxeddestinations.com; via regular mail at 2312 Mt. Vernon Ave, #14, Alexandria, VA 22301; or by telephone at (571) 207-5804, fax (571) 354-7987.

Your privacy is of the utmost importance to Be Relaxed Destinations and we welcome your feedback.

Terms of use

Be Relaxed Destinations, LLC TERMS AND CONDITIONS

CONSENT TO TERMS AND CONDITIONS:

Access to and use of the services of Be Relaxed Destinations, LLC (“Be Relaxed Destinations”) and our website www.berelaxeddestinations.com or other sites owned and operated by Be Relaxed Destinations, including certain subscription restrictions and limitations on liability applicable to your subscription are subject to acceptance of these terms and conditions (“Terms and Conditions”). By accessing, using or obtaining any content, products, or services through our offices or through our websites, you agree to be bound by these Terms and Conditions. If you do not accept all of these Terms and Conditions, then do not use any of our services or our websites. These Terms and Conditions govern the relationship between Be Relaxed Destinations and you, the Customer. No alterations to these Terms and Conditions may be made by any Be Relaxed Destinations employee, authorized representative or agent, unless in writing by an authorized officer of Be Relaxed Destinations.

TERMS AND CONDITIONS

TRAVEL PRICING.

All rates are subject to availability at time of booking, may include early booking discounts, and may increase without notice. Non-discountable fees such as, but not limited to, port charges are included in pricing unless otherwise stated. Airfare, air taxes, fuel surcharges, transfers, government fees and taxes are additional unless otherwise stated. A booking processing fee is additional and is subject to change without notice. Information and pricing are subject to change without notice. In the event of a pricing error, or any omission, Be Relaxed Destinations reserves the right to adjust the pricing or to make any other corrections. Every attempt has been made to include all taxes. In rare instances, certain departure taxes must be paid in cash only upon departure from a country, and may vary in price. Travel suppliers may add a fuel surcharge, and Customer agrees to pay it.

CUSTOM ITINERARIES.

Custom itineraries are packages specifically designed for the traveler by our Travel Office and include hotels, tours and transportation. For more information on planning with the Be Relaxed Destinations travel office, please visit this page.

TRAVEL DOCUMENTATION.

Travel documentation proof appropriate for entry to itinerary destination(s), such as passports, visas and inoculation certificates remain each traveler’s responsibility. Be Relaxed Destinations is not responsible for providing documentation information. Customer should verify requirements well in advance of travel to ensure compliance. Travelers who do not meet these requirements will be denied boarding by cruise lines and airlines. If a passport is required, the expiration date must be at least six (6) months following the return date of the planned travel. For further information, visit the U.S. State Department website, http://travel.state.gov, on a regular basis for updates regarding incidence of disease, terrorism, safety issues, crime, the need for travel documentation (such as passports, visas, proof of health/vaccination certificates), health hazards, and other restrictions regarding travel to your domestic and/or international destination(s), and re-entry into the United States. PLEASE NOTE THAT U.S. GOVERNMENT RULES REGARDING ENTRY AND EXIT CHANGE ON A DAILY BASIS. VERY IMPORTANT: SOME DESTINATIONS CURRENTLY REQUIRE THAT YOUR PASSPORT NOT EXPIRE WITHIN SIX (6) MONTHS OF THE DATE OF YOUR ITINERARY RETURN. ALL UNITED STATES CITIZENS ARE REQUIRED TO HAVE A VALID PASSPORT TO TRAVEL ANYWHERE OUTSIDE THE UNITED STATES. THIS INCLUDES THE CARIBBEAN, BERMUDA, MEXICO, PANAMA, CANADA, AND ON ALL CRUISES. VISAS MAY ALSO BE REQUIRED FOR SOME DESTINATIONS. REMEMBER, EACH CHILD TRAVELING WITH YOU REQUIRES INDIVIDUAL TRAVEL DOCUMENTATION AS WELL. (CAUTION: IF ANY WATERMARKS APPEAR THAT WILL AFFECT PASSPORT MACHINE READERS, REPLACE IT PRIOR TO TRAVEL DATE.) It is the responsibility of the Customer to make Be Relaxed Destinations aware when he or she is traveling on a passport from a country other than the United States. Please check these additional relevant websites: U.S. Department of Homeland Security atwww.tsa.gov, U.S. Department of Transportation at www.dot.gov, Federal Aviation Administration at www.faa.gov, U.S. Treasury-Office of Foreign Assets Control at www.treas.gov/ofac, and U.S. Customs and Border Protection at www.cbp.gov. A list of top 10 traveler tips provided by the CBP is located at www.cbp.gov/xp/cgov/travel/vacation/kbyg/. Be Relaxed Destinations, LLC is registered to sell travel in the following states; California #2110806-40, Iowa #1096, Washington #603248672. This seller of travel is not a participant in the California Travel Consumer Restitution Fund. California law requires certain sellers of travel to have a trust account or bond. This business has a trust account.

HEALTH MATTERS.

Health matters, including, but not limited to, concerns related to norovirus, should be addressed to the following: a) your personal physician, b) the cruise line you selected, and c) the U.S. Centers for Disease Control. Be Relaxed Destinations is not responsible for providing inoculation information. Customers traveling to areas where vaccination(s) may be required are responsible to check medical requirements for wherever they may venture. REQUIRED OR ADVISED INOCULATIONS YOU DECIDE TO OBTAIN UPON THE ADVICE OF YOUR PERSONAL PHYSICIAN MAY NEED TO BE ADMINISTERED IN A SERIES OF DOSES MONTHS AHEAD OF YOUR PLANNED DEPARTURE, AND SUCH TIME ELEMENT SHOULD BE TAKEN INTO ACCOUNT BY YOU WHEN MAKING DEPOSITS AND/OR NONREFUNDABLE FINAL PAYMENTS. Visit the websites of the U.S. Centers for Disease Control, www.cdc.gov, and the International Society of Travel Medicine, www.istm.org

TRAVEL CANCELLATION POLICIES AND FEES.

IT IS THE CUSTOMER’S RESPONSIBILITY TO KNOW AND UNDERSTAND THE THIRD-PARTY TRAVEL SUPPLIER’S (“SUPPLIER”) AND BE RELAXED DESTINATIONS’S CANCELLATION PENALTIES. YOU MAY VISIT THE SUPPLIER’S WEBSITE TO VIEW THOSE POLICIES. THE CANCELLATION POLICIES AND FEES OF BE RELAXED DESTINATIONS ARE SET FORTH AS FOLLOWS: SHOULD YOU WISH TO CANCEL YOUR TRAVEL PLANS, YOUR RIGHT TO A REFUND IS LIMITED BY THE SUPPLIER TERMS AND BE RELAXED DESTINATIONS’S POLICIES. BE RELAXED DESTINATIONS WILL REIMBURSE YOU DIRECTLY. THE SUPPLIER AND BE RELAXED DESTINATIONS MAY CHANGE THEIR CANCELLATION POLICIES AT ANY TIME. CANCELLATIONS ARE SUBJECT TO THE PROTECTION OF AGENCY REVENUE. BE RELAXED DESTINATIONS RESERVES THE RIGHT TO TREAT THE BOOKING AS CANCELED IF THE BALANCE DUE IS NOT PAID ON TIME. AS A RESULT OF SUCH CANCELLATION, BE RELAXED DESTINATIONS’S AND SUPPLIER’S CANCELLATION PENALTIES WILL APPLY, WHICH ARE DETAILED IN YOUR TRAVEL DOCUMENTATION, THE SUPPLIER WEBSITE AND THE WWW.BERELAXEDDESTINATIONS.COM WEBSITE. ALL CANCELLATION FEES WILL BE CHARGED TO THE CREDIT CARD YOU AUTHORIZED TO PAY FOR TRAVEL SERVICES, INCLUDING CANCELLATION FEES, OR DEDUCTED FROM THE SUPPLIER’S REFUND. BE RELAXED DESTINATIONS RESERVES THE RIGHT TO CHARGE A CHANGE CHARGE. INDIVIDUAL STATE LAWS, IF ANY, REGARDING CANCELLATIONS AND REFUNDS APPLY.

TRAVEL PROTECTION PLAN OF INSURANCE.

BE RELAXED DESTINATIONS STRONGLY RECOMMENDS THE PURCHASE OF A TRAVEL PROTECTION PLAN OF INSURANCE SERVICES THAT PROTECTS YOU AND YOUR PARTY, INCLUDING:

• TRIP CANCELLATION/INTERRUPTION
• CANCEL FOR ANY REASON
• JOB LOSS PROTECTION
• EMERGENCY MEDICAL EVACUATION/EMERGENCY TRANSPORTATION
• TRAVEL ACCIDENT/SICKNESS MEDICAL EXPENSES
• TRIP DELAY
• TRIP COST SUPPLIER DEFAULT
• BAGGAGE & PERSONAL EFFECTS/LOST LUGGAGE

TRAVEL INSURANCE SHOULD BE PURCHASED FROM VARIOUS THIRD-PARTY TRAVEL INSURANCE SUPPLIERS AT THE TIME TRAVEL ARRANGEMENTS ARE MADE. REVIEW THE COVERAGE AND POLICIES CAREFULLY. IT IS CUSTOMER’S RESPONSIBILITY TO PURCHASE COVERAGE DIRECTLY FROM THE THIRD-PARTY TRAVEL INSURANCE SUPPLIER.

TRAVEL DOCUMENTS.

You will receive travel documents prior to the departure date. When you receive your tickets and any and all documents, it is the sole responsibility of the Customer to review and verify all information. Contact Be Relaxed Destinations immediately if changes or corrections are required.

RESPONSIBILITY, DISCLOSURE AND LIABILITY LIMITS.

BE RELAXED DESTINATIONS IS NOT THE SOURCE OR SUPPLIER OF THE TRAVEL SERVICES REQUESTED, AND ACTS SOLELY AS AN AGENT FOR DISCLOSED PRINCIPAL SUPPLIER CRUISE LINES, HOTELS, AIRLINES, AIR CHARTERS, BUS COMPANIES, GROUND TRANSPORTATION, BOAT PURVEYORS OR OWNERS, AND OTHER INDEPENDENT CONTRACTORS PROVIDING ACCOMMODATIONS, TRANSPORTATION, AND/OR OTHER SERVICES. EACH OF THESE COMPANIES IS AN INDEPENDENT ENTITY WITH ITS OWN MANAGEMENT, AND IS NOT SUBJECT TO THE CONTROL OF BE RELAXED DESTINATIONS. BE RELAXED DESTINATIONS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES OR LOSSES, WHETHER IN CONTRACT, TORT OR OTHERWISE. BE RELAXED DESTINATIONS IS NOT RESPONSIBLE OR LIABLE FOR ANY NEGLIGENT ACTS OR DEFAULTS OF A SUPPLIER OR ANYONE ELSE NOT UNDER OUR CONTROL. CUSTOMER IS ADVISED THAT THE SUPPLIERS WHOSE NAMES APPEAR IN TRAVEL DOCUMENTATION ARE THOSE ACTUALLY RESPONSIBLE FOR PROVIDING THE TRAVEL SERVICES PURCHASED, AND CONSENTS TO THE USE OF THOSE SUPPLIERS, AND UNDERSTANDS AND AGREES EACH SUPPLIER’S TERMS AND CONDITIONS ARE CONTAINED IN PRINTED FORM AND/OR ON THEIR RESPECTIVE WEBSITES GOVERNING THE TRANSACTION. ALL BOOKINGS ARE ACCEPTED BY BE RELAXED DESTINATIONS AS AGENT FOR INDEPENDENT THIRD-PARTY TRAVEL SUPPLIERS IN YOUR ITINERARY. TRANSPORTATION, ACCOMMODATIONS AND OTHER SERVICES PROVIDED BY THE IDENTIFIED SEA, AIR AND OPERATORS OFFERED ARE SUBJECT TO THE TERMS AND CONDITIONS CONTAINED IN THE TICKETS, EXCHANGE ORDERS OR VOUCHERS ISSUED BY THEM AND/OR THEIR SUPPLIERS, INCLUDING TERMS AND CONDITIONS ON THEIR RESPECTIVE WEBSITES. BECAUSE BE RELAXED DESTINATIONS DOES NOT HAVE THE RIGHT TO CONTROL THE OPERATIONS OF THE INDEPENDENT OPERATORS AND THEIR SUPPLIERS, IT IS NOT LIABLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE, WHICH MAY ARISE OUT OF THESE SERVICES. BE RELAXED DESTINATIONS IS NOT RESPONSIBLE FOR THE WILLFUL OR NEGLIGENT ACTS AND/OR OMISSIONS OF SUCH SUPPLIERS OR OF ANY SUPPLIER OR THEIR RESPECTIVE EMPLOYEES, AGENTS, SERVANTS, OR REPRESENTATIVES, INCLUDING, WITHOUT LIMITATION, THEIR FAILURE TO DELIVER OR THEIR PARTIAL OR INADEQUATE DELIVERY OF SERVICES. CUSTOMER’S RETENTION OF TRAVEL DOCUMENTS, RESERVATIONS, OR BOOKINGS AFTER ISSUANCE SHALL CONSTITUTE CONSENT TO THE ABOVE, AND FURTHER, THAT BE RELAXED DESTINATIONS SHALL NOT BE LIABLE FOR ANY ACCIDENT, INJURY, PROPERTY DAMAGE, OR PERSONAL LOSS TO CUSTOMER OR TO THOSE TRAVELING WITH CUSTOMER IN CONNECTION WITH ANY ACCOMMODATIONS, TRANSPORTATION, OR OTHER TRAVEL SERVICES OR RESULTING DIRECTLY OR INDIRECTLY FROM ANY OCCURRENCES OR CONDITIONS BEYOND ITS CONTROL, INCLUDING, BUT NOT LIMITED TO, ACTS OF GOD, FIRE, ACTS OF GOVERNMENTS OR OTHER AUTHORITIES, WARS, CIVIL DISTURBANCES/UNREST, RIOTS, STRIKES, EPIDEMICS, QUARANTINES, ACTS OF TERRORISM, DEFECTS IN VEHICLES, BREAKDOWN IN EQUIPMENT, STRIKES, THEFT, DELAY, WILDLIFE, OR CANCELLATION OF OR CHANGE IN ITINERARY OR SCHEDULES. WEATHER CONDITIONS, INCLUDING BUT LIMITED TO, THE PRESENCE OR ABSENCE OF SNOW, SUNSHINE, AND RAINFALL ARE NOT GUARANTEED TO OCCUR OR NOT OCCUR, AND ARE CLEARLY OUTSIDE OF THE CONTROL OF BE RELAXED DESTINATIONS.

BE RELAXED DESTINATIONS RESERVES THE RIGHT TO CANCEL ANY ITINERARY OR ANY PART OF IT, TO MAKE SUCH ALTERATIONS IN THE ITINERARY AS IT DEEMS NECESSARY OR DESIRABLE, TO REFUSE TO ACCEPT OR TO RETAIN AS A SUBSCRIBER OF ANY TOUR ANY PERSON AT ANY TIME, AND TO PASS ON TO CUSTOMERS ANY EXPENDITURE OCCASIONED BY DELAYS OR EVENTS BEYOND ITS CONTROL. IN CASE OF ANY APPRECIABLE VARIATION IN ITS COST, BE RELAXED DESTINATIONS RESERVES THE RIGHT TO ADJUST ITS RATES.

TRAVEL DESTINATIONS.

ALTHOUGH MOST TRAVEL, INCLUDING TRAVEL TO INTERNATIONAL DESTINATIONS, IS COMPLETED WITHOUT INCIDENT, TRAVEL TO CERTAIN DESTINATIONS MAY INVOLVE GREATER RISK THAN OTHERS. BE RELAXED DESTINATIONS URGES PASSENGERS TO REVIEW TRAVEL PROHIBITIONS, WARNINGS, ANNOUNCEMENTS AND ADVISORIES ISSUED BY THE UNITED STATES GOVERNMENT PRIOR TO BOOKING TRAVEL TO INTERNATIONAL DESTINATIONS. BY OFFERING TRAVEL TO PARTICULAR INTERNATIONAL DESTINATIONS, BE RELAXED DESTINATIONS DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND BE RELAXED DESTINATIONS IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

DISCLAIMERS AND LIMITATION OF LIABILITY.

ALL CONTENT ON THE WEBSITE IS PROVIDED TO YOU ON AN “AS IS” “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. BE RELAXED DESTINATIONS MAKES NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF ANY CONTENT AVAILABLE THROUGH THE WEBSITE. YOU ARE RESPONSIBLE FOR VERIFYING ANY INFORMATION BEFORE RELYING ON IT. USE OF THE WEBSITE AND THE CONTENT AVAILABLE ON THE WEBSITE IS AT YOUR SOLE RISK. BE RELAXED DESTINATIONS MAKES NO REPRESENTATIONS OR WARRANTIES THAT USE OF THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ARE RESPONSIBLE FOR TAKING ALL NECESSARY PRECAUTIONS TO ENSURE THAT ANY CONTENT YOU MAY OBTAIN FROM THE WEBSITE IS FREE OF VIRUSES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BE RELAXED DESTINATIONS DISCLAIMS ANY LIABILITY, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH ACCESS TO OR USE OF THE WEBSITE, EVEN IF BE RELAXED DESTINATIONS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

ELEMENTS OF THIS WEBSITE ARE PROTECTED BY COPYRIGHT, TRADE DRESS, AND OTHER LAWS AND MAY NOT BE COPIED OR IMITATED WHOLE OR IN PART. NO LOGO, GRAPHIC, SOUND, IMAGE, OR HTML CODING FROM THIS WEBSITE MAY BE COPIED, ALTERED, OR RETRANSMITTED UNLESS EXPRESSLY PERMITTED BY BE RELAXED DESTINATIONS.

BE RELAXED DESTINATIONS MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE PAGES AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE FOR ANY PURPOSE. SUCH DOCUMENTS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. BE RELAXED DESTINATIONS HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY FITNESS, A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. IN NO EVENT SHALL BE RELAXED DESTINATIONS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM THE LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION IN CONTRACT OR AN ACT OF TORT, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF INFORMATION AVAILABLE FROM THIS WEBSITE.

WE RESERVE THE RIGHT TO CORRECT ERRORS. ALL OFFERS ARE SUBJECT TO AVAILABILITY AND MAY CHANGE WITHOUT NOTICE. IN THE EVENT OF A PRICING ERROR, OR ANY OTHER MISREPRESENTATION OR OMISSION, WE RESERVE THE RIGHT TO ADJUST THE PRICING OR MAKE ANY OTHER CORRECTIONS.

THIRD-PARTY DATA, DESCRIPTION AND INFORMATION.

Some of the materials within this website have been prepared and are maintained by the parties not under the control of Be Relaxed Destinations. While Be Relaxed Destinations believes materials to be accurate, their presence on this website is not and should not be constructed as an endorsement by Be Relaxed Destinations, or representation by Be Relaxed Destinations, that such materials are accurate. Be Relaxed Destinations shall not be responsible for damages or losses incurred by any user as a result of such user’s use of, or reliance on, such third-party materials.

LINKS TO THIRD-PARTY SITES.

GENERAL LIMITATION OF LIABILITY

IN NO EVENT SHALL BE RELAXED DESTINATIONS, INCLUDING ITS PARENTS, OWNERS, AFFILIATES, SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, REPRESENTATIVES, LAWYERS, LICENSORS, OR PROVIDERS (COLLECTIVELY, THE “COVERED PARTIES”) BE LIABLE FOR ANY INJURY, DEATH, LOSS, CLAIM, DAMAGE, ACT OF GOD, ACCIDENT, DELAY, OR ANY INCIDENTAL, DIRECT, INDIRECT, ACTUAL, SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, INCLUDING LOSS OF REVENUE OR INCOME, PAIN AND SUFFERING, EMOTIONAL DISTRESS, OR SIMILAR DAMAGES, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH ANY USE OF THIS WEBSITE OR WITH ANY DELAY OR INABILITY TO USE THIS SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH THIS SITE OR BE RELAXED DESTINATIONS TRAVEL OR SUBSCRIPTION SERVICES, EVEN IF BE RELAXED DESTINATIONS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

FURTHER, BE RELAXED DESTINATIONS ACCEPTS NO RESPONSIBILITY FOR ANY DAMAGE AND/OR DELAY DUE TO PROVIDER CANCELLATIONS, SHORTAGES, SICKNESS, PILFERAGE, LABOR DISPUTES, MACHINERY BREAKDOWN, QUARANTINE, GOVERNMENT RESTRAINTS, WEATHER OR CAUSES BEYOND THE COVERED PARTIES’ CONTROL. NO RESPONSIBILITY IS ACCEPTED FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENTAL AUTHORITY. NO COVERED PARTY SHALL BE RESPONSIBLE FOR ANY PROVIDER’S BREACH OF ANY WARRANTY INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR OF MERCHANTABILITY, NOR SHALL ANY COVERED PARTY BE RESPONSIBLE FOR ANY OTHER WRONGDOING OF A PROVIDER (INCLUDING ANY LIABILITY IN TORT), AS TO ANY PRODUCTS AND/OR SERVICES AVAILABLE THROUGH THIS SITE. NO COVERED PARTY SHALL BE RESPONSIBLE FOR ANY PROVIDER’S FAILURE TO COMPLY WITH THESE TERMS AND CONDITIONS NOR FOR ANY PROVIDER’S FAILURE TO COMPLY WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW INCLUDING, WITHOUT LIMITATION, LAWS GOVERNING THE SALE, WARRANTY, AND RETURN OF PERISHABLES.

IN NO EVENT WILL THE COLLECTIVE LIABILITY OF BE RELAXED DESTINATIONS TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION) EXCEED THE GREATER OF $300 OR THE AMOUNT BE RELAXED DESTINATIONS RECEIVED AS COMMISSION AND SERVICE FEE FOR EACH OF YOUR TRAVEL BOOKING TRANSACTIONS DURING THE PREVIOUS 12-MONTH PERIOD ACTUALLY RECEIVED BY BE RELAXED DESTINATIONS.
You will indemnify and hold Be Relaxed Destinations, its parents, subsidiaries, affiliates, licensors, licensees, customers, content providers, service providers, employees, agents, officers, directors, contractors and lawyers (“Indemnified Parties”) harmless from any breach of these Terms and Conditions by you, including any use of content from the site other than as expressly authorized by us in these Terms and Conditions. You agree that the Indemnified Parties will have no liability in connection with any such breach or unauthorized use. You agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, and attorney’s fees of the Indemnified Parties in connection herewith. You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by any third parties arising out of your use of this site.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS.

Always use caution and common sense when using the www.berelaxeddestinations.com website, especially when giving out any personally identifying information about yourself or with respect to financial information or transactions. Be Relaxed Destinations encourages you to add comments and insights to venues where you are invited to do so. All information, comments, feedback, photographs, suggestions and ideas disclosed, submitted or offered to Be Relaxed Destinations in connection with the use of www.berelaxeddestinations.com or other websites owned and operated by Be Relaxed Destinations (collectively, “Comments”), shall be and remain the exclusive property of the author, but, by submitting the same to Be Relaxed Destinations, the author hereby grants to Be Relaxed Destinations a non-exclusive, irrevocable, royalty-free, freely assignable (through multiple tiers) right and license to use such Comments, in any medium, for any and all purposes, including, but not limited to, commercial purposes (including, without limitation, marketing), displaying publicly, reproducing, or creating derivative works therefrom. For example, your comments may be used in radio, television and print advertisements, and your photographs may be used in our marketing materials online and otherwise. Your name may be used with any Comments you submit. Be Relaxed Destinations is under no obligation to maintain your name or your Comments in confidence, to pay to you any compensation for any Comments submitted, to credit you with respect to any Comments, or to respond to any of your Comments. You agree that you will be solely responsible for the content of any Comments you make. By submitting any Comments to Be Relaxed Destinations or on any website, you are representing and warranting to Be Relaxed Destinations that you are the exclusive author of such Comments, that such Comments are your original work, and that you have all right, title and interest necessary to grant the rights to Be Relaxed Destinations granted by your submission of such Comments to Be Relaxed Destinations.

MESSAGE BOARD POSTINGS.

Please be aware that any messages, information or materials posted on our message boards are not subject to the terms of our Privacy Policy. Please do not submit any information to our message boards that you would like to be kept private or secure. Be Relaxed Destinations does not control or regularly review the messages, information or materials posted in the message boards. It is a condition of your use of the message boards and the website that you do not upload to, post, distribute or transmit to or through the website any messages, information or materials which violate or infringe in any way the rights of others, or which are libelous, defamatory, obscene, pornographic, threatening, abusive, unlawful or would otherwise violate any law, or encourage such conduct, or which, without Be Relaxed Destinations’ express written consent, contain advertising or any commercial solicitation; post or transmit any material that contains a virus or other harmful component; restrict or inhibit anyone from using and enjoying the message boards.
All comments should be relevant to the topic and remain respectful of other authors and commenters. You are solely responsible for your own comments, the consequences of posting those comments, and the consequences of any reliance by you on the comments of others. By submitting your comment, you hereby give Be Relaxed Destinations the right, but not the obligation, to post, edit, exhibit, webcast, re-use, publish, reproduce, use, license, print, distribute or otherwise use your comment(s) and accompanying personal identifying and other information you provide via all forms of media now known or hereafter devised, worldwide, in perpetuity.
Be Relaxed Destinations has no responsibility for the content of any messages, information or materials uploaded, posted, distributed, or transmitted by anyone who uses www.berelaxeddestinations.com or other websites owned and operated by Be Relaxed Destinations, including the message boards. However, Be Relaxed Destinations retains the right, but not the obligation, in its sole discretion, to monitor, review, edit, delete or refuse to post any third-party content that Be Relaxed Destinations, in its sole discretion, deems to be objectionable, in violation of these terms and conditions, or for any other reason or no reason. Be Relaxed Destinations reserves the right to disclose any information as necessary to satisfy any law, regulation or governmental request.

By submitting messages, information and material to any message board (including, without limitation, any image you may use as an avatar) you are granting Be Relaxed Destinations a perpetual royalty-free license to reproduce, edit, modify, publish, transmit and display, transmit, create derivative works from, distribute or perform it in whole or in part or incorporate it in any form, medium or technology now known or later developed.

You agree to indemnify and hold harmless Be Relaxed Destinations and all officers, directors, shareholders, employees, authorized representatives and agents from and against all claims and expenses, including attorneys’ fees, arising out of any messages, information or materials uploaded, posted, distributed, or transmitted to or though the website, including the message boards, by you or through your account or any user ID you may establish.

RIGHTS.

The content of the website www.berelaxeddestinations.com or other sites owned and operated by Be Relaxed Destinations, includes without limitation, copyrighted materials, trademarks and other proprietary information, text, software, photos, video, audiovisual recordings, graphics, music and sound. The entire contents of the website www.berelaxeddestinations.com or other sites owned and operated by Be Relaxed Destinations are copyrighted as a collective work under the United States copyright laws and/or similar laws of other jurisdictions. Be Relaxed Destinations owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to Be Relaxed Destinations. Third-party content providers own the copyright in content that is original to them. The following word and design marks belong exclusively to Be Relaxed Destinations:

Registered trademarks

BE RELAXED DESTINATIONS ®
Bee design
Be Relaxed Destinations Travel®
Be Relaxed Destinations Cruises & Tours®
Be Relaxed Destinations Elite Travel Club®
Be Relaxed Destinations’®
Be Relaxed Destinations’ ®

Be Relaxed Blog ®
Bee  logo
The Explorer Report®

Design Marks

All rights are reserved. All other trademarks and service marks appearing on the site are the property of their respective owners. All rights are reserved. Use of any of our trademarks, service marks or names as “metatags” on other websites is prohibited. You may not display our web website www.berelaxeddestinations.com or other sites owned and operated by Be Relaxed Destinations, as well as subscription and subscriber services media or data content in frames or “in-line links” without express written permission from Be Relaxed Destinations (email requests to berelaxeddestinations@gmail.com). You agree not to encumber, license, modify, publish, copy, sell, transfer, transmit, or in any way exploit any of the content of the services, nor will you attempt to do so. Except as otherwise expressly permitted by applicable law, you agree not to copy, redistribute, publish or otherwise exploit material which you download from the website www.berelaxeddestinations.com or other sites owned and operated by Be Relaxed Destinations, as well as subscription and subscriber services media or data, without the express prior written permission of Be Relaxed Destinations or the owner of such material (from whom you are solely responsible for obtaining permission) for any reason, and shall not acquire any ownership rights, nor create a database in electronic or manual form. Any communications or materials you transmit to Be Relaxed Destinations by electronic email or otherwise, including, without limitation, data, questions, comments, ideas, images, writings, music, sounds, audiovisual effects, artwork, design elements, graphics, suggestions, concepts, biographical information, notes or message postings, will be treated as non-confidential and non-proprietary. You hereby unconditionally and irrevocably transfer and assign to Be Relaxed Destinations, its parent and its and their affiliates, subsidiaries, successors and assigns, in perpetuity, all right, title and interest in and to all such materials, including all rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, incorporate into other works, distribute, perform, sell, license, display and otherwise exploit the material you send to Be Relaxed Destinations, in all languages and throughout the universe, in any form, media or technology now known or hereafter devised. You acknowledge and expressly agree that any such communications or materials you transmit or post may be used and exploited by Be Relaxed Destinations, its parent and their affiliates, subsidiaries, successors and assigns, for any purpose whatsoever, including, without limitation, developing, manufacturing and marketing products using such information, and you hereby waive the right to receive any financial or other consideration in connection with such information, including, without limitation, credit.

EMAIL UPDATES.

The Company may provide email news service or other prompts to new content available. Your use of such content received through the email news service will be subject to these Terms and Conditions.

ADDITIONS AND CHANGES.

You agree to review these Terms and Conditions on a regular basis to be aware of Changes (as defined herein) and any notices we may send to you. Be Relaxed Destinations has the right, at any time, to: (a) add, change or discontinue any aspect or feature of this website and any other data, including, but not limited to, content, availability and equipment needed for access or use; (b) impose, change or modify its terms and conditions applicable to your use of the this website, subscription services, or any part thereof; and/or © impose, change or modify the terms and conditions of these Terms and Conditions (“Changes”). Such Changes shall be effective immediately upon notice by posting the Changes on Be Relaxed Destinations’ website or by any other method of notice it deems appropriate.

FOR YOUR INFORMATION.

USE OF THIS SITE IS AT YOUR OWN RISK. THE CONTENT IS PROVIDED “AS IS” AND WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING ANY USE OF THE CONTENT OR ACCURACY. WE MAY MAKE CHANGES OR IMPROVEMENTS AT ANY TIME. YOU ASSUME THE ENTIRE COST OF ANY LOSS OR DAMAGE ARISING FROM THE USE OF THIS SITE OR ITS CONTENT. WE MAKE NO WARRANTY THAT YOUR USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS OF OTHERS. WE ASSUME NO RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT.

All of the information on this site is current only as of the date it is posted.

SECURITY AND PRIVACY.

Any passwords used for registration on this site are for individual use only. You may not share your password with anyone, except other Limited Licensees. You are solely responsible for the security of your password and any use of the services by anyone else with whom you share your password. We may monitor your password and, at our discretion, require you to change it. If you use a password that we consider insecure, we may require it to be changed or we may end your account.

If you become involved in any violation of system security, we reserve the right to release your details to system administrators at other sites in order to assist them in resolving security incidents. We reserve the right to investigate all suspected violations of these Terms and Conditions.

We reserve the right to fully cooperate with any law enforcement authorities or court order requesting disclosure of the identity of anyone posting any email messages, or publishing or otherwise making available any materials that are believed to violate these Terms and Conditions. BY ACCEPTING THIS AGREEMENT, YOU WAIVE AND HOLD HARMLESS BE RELAXED DESTINATIONS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY BE RELAXED DESTINATIONS DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER BE RELAXED DESTINATIONS OR LAW ENFORCEMENT AUTHORITIES.

You hereby certify that you are at least 18 years old. If you are under 18, please do not use www.berelaxeddestinations.com, any of our subscription or any of our other services. We do not knowingly collect any personally identifiable information from any person under 18 years old.

GOVERNING LAW.

These Terms of Use will be governed and interpreted pursuant to the laws of the State of Virginia , notwithstanding any conflicts of law. You specifically consent to personal jurisdiction in Virginia in connection with any dispute between you and us. The parties to these Terms and Conditions each agree that, subject to the arbitration requirement, the exclusive venue for any dispute between the parties arising out of or relating to Be Relaxed Destinations or these Terms and Conditions will be in the state and federal courts in Alexandria, Virginia; provided that Be Relaxed Destinations may elect to bring an action against you in any applicable jurisdiction if you fail to submit to jurisdiction and venue in Alexandria, Virginia, or to enforce any award or order. You agree that any suit, action or proceeding arising out of or relating to these Terms and Conditions, Be Relaxed Destinations, or any of the transactions contemplated herein (including, without limitation, statutory, equitable or tort claims) shall be resolved solely by binding arbitration before a sole arbitrator under the rules and regulations of the American Arbitration Association (“AAA”); provided, however, that notwithstanding the parties’ decision to resolve any and all disputes arising under these Terms and Conditions through arbitration, Be Relaxed Destinations may seek to obtain injunctive relief or other equitable relief from a court to enforce the provisions hereof or the decision of the arbitrator. The arbitration shall be held in Alexandria, Virginia. The arbitrator shall apply the substantive laws of the State of Virginia, shall issue a written decision, and shall have the power to award any legal remedies except for punitive damages. The parties will split the arbitrator’s fee. You irrevocably waive any rights to bring or participate in any class action related in any way hereto.
If any part of these Terms and Conditions is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity or enforceability of any remaining provisions. These Terms and Conditions constitute the entire agreement relating to this subject matter. Notwithstanding the foregoing, any additional terms and conditions on this site will govern the items to which they apply. We may revise these Terms and Conditions at any time.

Copyright

The information and images contained on this website, including downloadable files, are protected by copyright. Apart from any fair dealing for the purpose of private study, research, criticism or review, as permitted under the Copyright Act 1968, no part may be reproduced or reused for any other purpose without due acknowledgement and advance permission of the copyright holder.

The content on this website is provided for information purposes only. While every effort has been made to ensure the accuracy and completeness of this information, Be Relaxed Destinations makes no guarantee and accepts no responsibility for any errors or omissions it may contain. This website also offers links to other Internet sites which are outside of Be Relaxed Destinations’ control. It is the responsibility of users to make their own decisions about the accuracy, reliability, and correctness of information contained on these sites.

Copyright 2015 All Rights Reserved, Be Relaxed Destinations, LLC

If you have any questions or concerns, please feel free  to email our customer service department at nteasha@berelaxeddestinations.com.