Trip Terms & Conditions

Be Relaxed Destinations, LLC / Food & Wine Lovers Travel

Reservations, Deposit, and Final Payment

  • A deposit and a completed registration form are required to confirm a reservation.
  • After your first deposit, you must make monthly payments to keep your booking active. If payments stop, your booking may be cancelled and all previous payments forfeited.
  • If you cannot make a monthly payment, email us immediately. Otherwise, we may cancel your reservation.
  • If you have a roommate or travel mate, you are responsible for making sure they also make payments.
  • All payments are subject to cruise line or vendor policies. In addition, Be Relaxed Destinations, LLC / Food & Wine Lovers Travel, charges a $250 cancellation fee for cancellations within 30 days of travel. This fee is in addition to any cruise line or vendor penalties.
  • Final payment dates are posted on the event page. Payments must be received by that date.
  • Late payments: A $250 late fee applies. You must email us before the due date to request a late payment and provide your payment date.
  • If final payment is not made on time, your reservation will be cancelled and all payments forfeited.
  • Cancelled reservations may be reinstated (within 14 days) for a $250 service fee plus supplier fees.
  • Last Minute Reservations must be made 60 days prior to departure. Payment is due within 24 hours.

Travel Documents

  • Children under 18 must be accompanied by an adult. Minimum age for tours is 16.We accept credit and debit cards only.
  • Parents/guardians are responsible for their children’s safety.
  • Minors traveling without both parents may require a notarized authorization letter.

Method of Payment

  • We accept credit and debit cards only.
  • We do not accept checks, money orders, or phone payments.
  • Update payment information directly in your online account

Automatic Billing Plan

  • Upon booking, travelers are automatically enrolled in our automatic billing plan.
  • Payments are charged monthly on a set schedule until final payment is made.
  • You may opt out by emailing us at info@berelaxeddestinations.com.

Cancellations and Refunds

  • Deposits are non-refundable, unless stated otherwise in the specific trip details.
  • Cancellation fees are applied in addition to any supplier penalties.
  • No refunds will be issued for missed flights, late arrivals, early departures, or unused services.
  • Refunds (if applicable) are limited to what we can recover from vendors, less our stated fees.

Chargebacks

  • Before filing a dispute with your bank, please contact us directly at info@berelaxeddestinations.com to discuss resolution.
  • Filing chargebacks may result in your reservation being cancelled and may prevent future travel with us.

Changes by Be Relaxed Destinations, LLC / Food & Wine Lovers Travel

  • We reserve the right to refuse service to anyone, to make substitutions in itineraries when needed, and to cancel or modify trips when conditions require.
  • If we cancel a trip, a full refund of monies paid to us will be issued. This is the limit of our liability.

Force Majeure

  • We are not responsible for cancellations, delays, or changes due to events outside our control, including but not limited to weather, natural disasters, pandemics, strikes, political unrest, government actions, or acts of God. In these cases, refunds or credits will follow vendor policies.

Travel Insurance

  • We strongly recommend that all travelers purchase comprehensive travel insurance covering trip cancellation, interruption, medical expenses, emergency evacuation, and baggage loss.
  • Be Relaxed Destinations, LLC / Food & Wine Lovers Travel is not liable for costs incurred due to lack of insurance coverage.

COVID-19 Waiver of Liability

  • Travel involves inherent risks, including COVID-19 exposure. By booking, travelers acknowledge these risks and agree to hold Be Relaxed Destinations, LLC / Food & Wine Lovers Travel harmless from liability related to COVID-19.

Traveler Responsibilities

  • Travelers are responsible for securing proper travel documents.
  • You must have valid travel documents. For international trips, passports must be valid at least six months beyond your return date.
  • Some countries require blank “visa” pages
  • Airlines and cruise lines often require passport information at least 60 days before travel.
  • For U.S. cruises, you may travel with an original certified birth certificate and government-issued photo ID if allowed by the cruise line. Hospital records are not valid.
  • We strongly recommend all cruise passengers travel with a valid passport, even when alternative documents may be accepted.
  • Information provided applies to U.S. citizens only. Non-U.S. citizens must check with the relevant consulates.
  • You are responsible for airline baggage fees, seat assignments, and schedule changes.

Airlines

  • We are not responsible for airline policies, schedule changes, or penalties for independently booked flights.
  • Seat assignments are controlled by airlines.
  • Frequent flyer mileage accrual is subject to airline rules.
  • Airline tickets are issued electronically and are non-refundable once issued.

Accommodations

  • Rooms are standard queen rooms unless specified. Bed types are subject to availability. Listed accommodations are subject to change but will be of equal standard.
  • Non-smoking rooms will be requested unless you ask otherwise. Smoking rooms are not guaranteed.
  • Hotel room location is at the discretion of the hotel.
  • Air-conditioning, amenities, and standards vary internationally.
  • Hotel check-in is generally after 3 PM, and check-out before noon.

Roommate Matching

  • Roommate matching is available for most tours for our female travelers. Roommates will be assigned 45 days before departure.

Accessibility and Special Needs

  • Please inform us of any disability or special need at the time of booking.
  • We will make reasonable efforts to accommodate, but we cannot guarantee access or services.
  • Travelers requiring assistance must travel with a companion who can provide it.
  • Most international coaches and transport are not wheelchair accessible. Motorized scooters are generally not suitable.

Conduct

  • Travelers must follow all local laws, respect group members, and act safely.
  • We reserve the right to remove disruptive or unsafe travelers from a trip without refund.

Liability / Assumption of Risk

  • Be Relaxed Destinations, LLC / Food & Wine Lovers Travel acts only as an intermediary for airlines, hotels, cruise lines, and other suppliers. We are not responsible for:
  • Travel involves risks (illness, injury, weather, limited medical care). By booking, travelers assume these risks and release Be Relaxed Destinations, LLC / Food & Wine Lovers Travel from liability.
  • Acts or omissions of suppliers or their employees.
  • Defects in equipment or vehicles.
  • Delays, accidents, losses, or irregularities beyond our control.
  • Acts of God or events outside our reasonable control.

Media Release

  • By participating, you grant Be Relaxed Destinations, LLC / Food & Wine Lovers Travel permission to use photographs or video taken during trips for promotional purposes, unless you notify us in writing before departure.

Privacy

  • We collect and share only the personal information necessary to book your travel. This may include your name, contact details, and passport information.
  • We do not sell your data to third parties.

Governing Law and Dispute Resolution

  • This agreement is governed by the laws of the Commonwealth of Virginia.
  • Any disputes shall be resolved exclusively by binding arbitration under Virginia law.
  • Any disputes will be resolved in Virginia courts unless arbitration is agreed upon in writing.

If you have any questions or need further clarification regarding these Terms and Conditions, please don’t hesitate to contact us at info@berelaxeddestinations.com.